Terms Of Service

    These Terms govern your use of the website, forms, scheduling tools, and messaging services provided by Sim-Pole Inc., operating as SimPole. By using our website or submitting your information, you agree to these Terms.

    SMS & Messaging Disclosure

    By providing your mobile number, you agree to receive:

    • • Appointment reminders
    • • Scheduling updates
    • • Important notifications
    • • Customer feedback requests
    • • Promotional or educational content
    • • Follow-up messages related to your inquiry

    Additional details:

    • • Unsubscribe: Reply STOP to (928) 800-3850 at any time
    • • Support: Reply HELP to (928) 800-3850 or contact windowwashingequipment1@gmail.com
    • • Message frequency may vary
    • • Standard message/data rates may apply
    • • For privacy-related inquiries, please refer to our privacy policy
    • • We comply with A2P 10DLC registration requirements

    Communication Consent

    You must provide consent before receiving communications from SimPole, including text messages, emails, and phone calls. You confirm that the contact information provided belongs to you.

    Consent may be provided through:

    • • Website forms
    • • Chat widgets
    • • Scheduling tools
    • • Any digital interaction with SimPole

    Communications may include:

    • • Appointment reminders
    • • Customer feedback requests
    • • Promotional offers
    • • Service updates
    • • Educational messages

    You can opt out of receiving communications at anytime by following the instructions in the message or contacting us at (928) 800-3850.

    Website and Scheduling Use

    By using our online tools, you agree to:

    • • Provide accurate information
    • • Not misuse the system
    • • Not submit unlawful, harmful, or inappropriate content

    Service Descriptions

    SimPole provides professional services.

    All descriptions on this website are for general informational purposes only and may not reflect every detail, method, or result of the services offered.

    Appointment Policies

    Your appointment, scheduling, rescheduling, no-show, or cancellation terms are determined by SimPole and may vary by service type.

    Limitation of Liability

    We are not responsible for:

    • • Cellular carrier issues
    • • Messaging delays
    • • Website downtime
    • • Third-party technical failures

    Third-Party Tools & Integrations

    Our website may integrate with:

    • • Scheduling systems
    • • Chat widgets
    • • SMS/email providers

    Each operates under its own Terms.

    Changes to These Terms

    We may update these Terms periodically.

    Continued use of our website constitutes acceptance.

    Contact Information

    For questions about these Terms, contact us at:

    (928) 800-3850

    windowwashingequipment1@gmail.com

    4719 N Miner Rd, Prescott Valley, Arizona 86314

    Customer Reviews

    What Pros Say About SimPole

    Honest feedback from window cleaning professionals who use our poles, brushes, and accessories every day.

    Customer Video
    Video Review

    Hear it straight from the field.

    A working pro shares how SimPole holds up on the jobsite.

    From the Archives
    SimPole social post: The SimPole way to clean windows instead of hanging
    Contact / 01

    Let's
    equip
    your crew.

    — How it works
    01
    Share your setup
    Tell us your height, flow, and budget.
    02
    Get matched
    We recommend the perfect pole and brush.
    03
    Work safer
    Stiffer carbon fiber. Less flex. More control.

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    FAQ

    Frequently Asked
    Questions

    Everything you need to know about SimPole water-fed poles. Still have questions? Call us anytime — we're open 24/7.

    Visit Our Facility

    Find Us in Prescott Valley

    4719 N Miner Rd, Prescott Valley, AZ 86314
    Ready to Upgrade Your Kit?

    Spec It.
    We'll Build It.

    Whether you need a single replacement brush or a full custom water-fed pole setup, our team in Prescott Valley is ready to help. Call us 24/7 or send a message and we'll get back to you fast.